Final questions to ask your labour hire and recruitment supplier

Posted by Andrew on April 22, 2014

In our final installment in the series "Questions to ask a recruitment or labour hire firm", I wanted to cover candidates right to work in New Zealand, Client Service Agreements and reference checks.

Many great candidates and applicants are born outside New Zealand and as such, their Right to Work in New Zealand is a criticial check before we would place any candidate in either a temporary or permanent role. Upon registration or first interview, we require either a birth certificate or passport (with the appropriate work visa or permanent residents stamp). As a legally registered user of VisaView, we use Immigration New Zealand's website to check those not holding a New Zealand Passport to confirm they are eligible to work in New Zealand.

We conduct reference checks on all our temporary and permanent staff before they are placed with a client. Depending on the clients requirements, the referee report is then provided to the client for their review. If a candidate cannot provide a referee, we work with them to identify someone who can comment on their suitability for work - if nobody can be provided then we will not put that person forward for employment. If you want more information on the detailed process, let us know and we can send you our process.

Lastly, the relationship between our clients and Superior Personnel is paramount and is formalised in a set of Terms and Conditions which are provided to the client before we place a staff member on temporary assignment or provide candidates for permanent roles. The terms and conditions set out the relationship between us and the client and us and out staff member, health and safety obligations, terms of trade and dispute resolution.

That brings to a close this series of blogs on the sort of questions you should be asking recruitment firms before you engage them for temporary or permanent staff. If you have any questions about these, we would love to hear from you. Call Andrew on (09) 2741094 or 0508 SUPERIOR.